Aviso legal

 

AGREEMENT TO TERMS

Welcome to PatchCo ("we," "us," "our," or "Company"). These Terms of Service ("Terms") govern your use of our website [patchco.com] and the purchase of our products.

By accessing our website or making a purchase, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use our website or purchase our products.

1. DEFINITIONS

For purposes of these Terms:

  • "You," "your," "user" means the person accessing our website or purchasing our products
  • "We," "us," "our," "Company," "PatchCo" means PatchCo and its affiliates
  • "Products" means PatchCo Appetite Control Patches and any other products we sell
  • "Website" means patchco.com and all associated pages, subdomains, and mobile applications
  • "Services" means the products, website, customer support, and all services we provide
  • "Content" means text, images, videos, logos, and all other materials on our website

2. ELIGIBILITY

2.1 Age Requirement

You must be at least 18 years old to use our website or purchase our products.

By using our website, you represent and warrant that you are at least 18 years of age.

2.2 Legal Capacity

You must have the legal capacity to enter into a binding contract.

If you are using our website on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2.3 Geographic Restrictions

Our products are intended for sale in the United States and select international markets where legally permitted.

You are responsible for complying with local laws in your jurisdiction.

3. USE OF WEBSITE

3.1 License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and use our website for personal, non-commercial purposes
  • View and download content for personal use only
  • Place orders for products

3.2 Prohibited Uses

You agree NOT to:

General Prohibitions:

  • Use the website for any illegal purpose
  • Violate any local, state, national, or international law
  • Infringe on our intellectual property rights or those of others
  • Transmit viruses, malware, or harmful code
  • Attempt to gain unauthorized access to our systems

Content Prohibitions:

  • Copy, reproduce, distribute, or modify our content without permission
  • Use automated systems (bots, scrapers) to access the website
  • Frame, mirror, or link to our website without permission
  • Remove copyright or proprietary notices

Commercial Prohibitions:

  • Resell our products without authorization
  • Use our products for commercial purposes without a license
  • Represent yourself as affiliated with PatchCo without authorization

Account Prohibitions:

  • Share your account credentials
  • Create false accounts or impersonate others
  • Use another person's account without permission

3.3 Consequences of Violation

If you violate these Terms, we may:

  • Terminate your access to the website
  • Cancel pending orders without refund
  • Pursue legal action
  • Report violations to law enforcement

4. PRODUCT INFORMATION

4.1 Product Descriptions

We strive to provide accurate product information, but we do not warrant that:

  • Product descriptions are complete, reliable, or error-free
  • Images accurately represent product color or appearance
  • Products will meet your specific requirements
  • Products will be available at all times

4.2 Pricing

Prices:

  • Are in US Dollars (USD) unless otherwise stated
  • Are subject to change without notice
  • Do not include taxes (calculated at checkout)
  • May vary by promotion or sale

Price Errors: If we discover a pricing error:

  • We reserve the right to cancel the order
  • We will notify you and offer the correct price
  • You may choose to proceed or cancel for a full refund

4.3 Product Availability

Products are subject to availability.

If a product becomes unavailable after you order:

  • We will notify you promptly
  • You may choose a substitute or receive a full refund
  • We are not liable for unavailability

4.4 Dietary Supplement Disclaimer

IMPORTANT - PLEASE READ:

PatchCo Appetite Control Patches are dietary supplements intended to support overall wellness.

These statements have not been evaluated by the Food and Drug Administration (FDA).

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Before Use:

  • Consult your healthcare provider before use, especially if you are:
    • Pregnant or nursing
    • Taking medications
    • Have a medical condition
    • Under 18 years of age

Results:

  • Individual results may vary
  • Results are not guaranteed
  • Testimonials are not typical results
  • Weight loss requires diet and exercise

Safety:

  • Use only as directed
  • Do not exceed recommended dosage
  • Discontinue use if adverse reactions occur
  • Keep out of reach of children

5. ORDERING & PAYMENT

5.1 Placing an Order

When you place an order:

  • You are making an offer to purchase
  • We may accept or decline your offer
  • Acceptance occurs when we ship your order
  • You receive an order confirmation email (does not guarantee acceptance)

5.2 Order Acceptance

We reserve the right to refuse or cancel orders for:

  • Product unavailability
  • Pricing errors
  • Suspected fraud
  • Violation of these Terms
  • Any reason at our discretion

5.3 Payment

Accepted Payment Methods:

  • Credit cards (Visa, Mastercard, American Express, Discover)
  • Debit cards
  • PayPal
  • Apple Pay
  • Google Pay

Payment Terms:

  • Payment is due at time of purchase
  • You authorize us to charge your payment method
  • You represent that you have authority to use the payment method
  • Your payment method must have sufficient funds

5.4 Payment Processing

We use third-party payment processors (e.g., Stripe, PayPal).

By providing payment information, you agree to:

  • The payment processor's terms and conditions
  • Allow us to share necessary information with processors
  • Payment processor fees (if applicable)

5.5 Failed Payments

If your payment fails:

  • We will notify you via email
  • We may retry charging your payment method
  • Order may be cancelled if payment cannot be processed
  • You remain responsible for any amounts owed

5.6 Taxes

Sales Tax:

  • Calculated and collected based on your shipping address
  • Required by law in applicable states
  • Included in your order total at checkout

International:

  • International orders may be subject to customs duties, VAT, or import taxes
  • You are responsible for all international taxes and fees
  • We cannot predict exact amounts

6. SUBSCRIPTIONS

6.1 Subscription Service

We offer a subscription service for recurring product deliveries.

When you subscribe:

  • First order ships immediately
  • Future orders ship automatically based on your frequency (30, 60, or 90 days)
  • You are charged on shipping date
  • You can modify or cancel anytime

6.2 Subscription Billing

Billing terms:

  • Charged to your payment method on file
  • Amount may vary if you change quantity or products
  • We will notify you before charging a different amount
  • Failed payments may result in subscription suspension

6.3 Subscription Changes

You may modify your subscription:

  • Change shipping frequency
  • Update quantity
  • Change shipping address
  • Update payment method
  • Skip or delay shipments

Changes must be made at least 3 days before next billing date.

6.4 Subscription Cancellation

You may cancel your subscription anytime:

  • Log into your account
  • Email support@patchco.com
  • Call customer service

After cancellation:

  • No future shipments will be sent
  • No future charges will occur
  • Already-shipped orders cannot be cancelled
  • You may return already-shipped orders per our Return Policy

6.5 Our Right to Modify or Terminate Subscriptions

We reserve the right to:

  • Modify subscription terms with 30 days notice
  • Adjust pricing with 30 days notice
  • Discontinue subscription service
  • Terminate subscriptions for violation of Terms

7. SHIPPING & DELIVERY

7.1 Shipping Terms

Shipping is governed by our Shipping Policy.

Key terms:

  • Standard shipping: 6-13 business days
  • Processing time: 1-3 business days
  • Free shipping on all domestic orders
  • International shipping available (fees apply)

7.2 Title and Risk of Loss

Title and risk of loss pass to you upon delivery to the carrier.

Once shipped, we are not responsible for:

  • Lost packages (unless Shipping Protection purchased)
  • Stolen packages (unless Shipping Protection purchased)
  • Damaged packages (unless damaged by carrier)
  • Delivery delays beyond our control

7.3 Address Accuracy

You are responsible for providing accurate shipping information.

We are not liable for:

  • Delays due to incorrect addresses
  • Packages delivered to wrong address (if you provided that address)
  • Address correction fees charged by carriers
  • Reshipment costs for incorrect addresses (after first reshipment)

8. RETURNS & REFUNDS

8.1 Return Policy

Returns are governed by our Return Policy.

Key terms:

  • 90-day money-back guarantee
  • Returns accepted for any reason
  • Full refund of purchase price
  • Return shipping paid by customer (unless defective/damaged)

8.2 Refund Processing

Refunds:

  • Issued to original payment method
  • Processed within 3-5 business days of receiving return
  • May take 5-10 additional days to appear in your account
  • Shipping costs non-refundable (unless item defective/damaged)

8.3 Chargebacks

If you initiate a chargeback:

  • You agree to cooperate with investigation
  • Chargebacks for valid orders may result in collection action
  • Fraudulent chargebacks may result in legal action
  • Chargeback fees may be charged to you

Please contact us before initiating a chargeback. We're happy to resolve issues.

9. INTELLECTUAL PROPERTY RIGHTS

9.1 Our Intellectual Property

All content on our website is owned by PatchCo or licensed to us, including:

  • Trademarks, logos, brand names
  • Text, images, videos, graphics
  • Product designs and formulations
  • Website design and code
  • Marketing materials

Protected by:

  • Copyright law
  • Trademark law
  • Trade secret law
  • Other intellectual property laws

9.2 Limited Use License

You may:

  • View and download content for personal, non-commercial use
  • Print pages for personal reference
  • Share links to our website on social media

You may NOT:

  • Use our trademarks without written permission
  • Copy or republish our content
  • Create derivative works
  • Remove copyright or proprietary notices
  • Use our content for commercial purposes

9.3 Infringement Claims

If you believe our content infringes your intellectual property:

Contact our Copyright Agent:

  • Email: legal@patchco.com
  • Subject: Copyright Infringement Claim

Include:

  • Your contact information
  • Description of copyrighted work
  • Location of infringing content on our website
  • Statement of good faith belief
  • Statement that information is accurate
  • Your physical or electronic signature

10. USER-GENERATED CONTENT

10.1 Reviews and Testimonials

You may submit:

  • Product reviews
  • Ratings
  • Comments
  • Testimonials
  • Photos or videos of products

10.2 License Grant

By submitting content, you grant us:

  • Worldwide, royalty-free, perpetual license
  • Right to use, reproduce, modify, publish, and distribute
  • Right to use in marketing and advertising
  • Right to use your name/username in connection with content

You represent that:

  • You own or have rights to submitted content
  • Content does not violate any rights of others
  • Content is accurate and truthful
  • You are at least 18 years old

10.3 Content Guidelines

Submitted content must NOT:

  • Contain false or misleading information
  • Violate laws or regulations
  • Infringe intellectual property rights
  • Contain obscene, offensive, or inappropriate material
  • Contain personal information of others
  • Promote competing products
  • Contain spam or advertising

10.4 Moderation

We reserve the right to:

  • Review all submitted content
  • Reject or remove content for any reason
  • Moderate, edit, or delete content
  • Suspend accounts for violations

We are not obligated to:

  • Publish all submitted content
  • Verify accuracy of content
  • Monitor all content continuously

11. PRIVACY

11.1 Privacy Policy

Your privacy is governed by our Privacy Policy.

By using our website, you consent to:

  • Collection of personal information as described in Privacy Policy
  • Use of cookies and tracking technologies
  • Sharing of information with service providers

11.2 Data Security

We implement reasonable security measures, but cannot guarantee:

  • Absolute security of data transmission
  • Complete protection against unauthorized access
  • Zero risk of data breach

You are responsible for:

  • Maintaining confidentiality of your account
  • Securing your password
  • Notifying us of unauthorized access

12. WARRANTIES & DISCLAIMERS

12.1 Product Warranties

We warrant that products:

  • Conform to their description
  • Are free from defects in materials and workmanship
  • Are safe when used as directed

This warranty is limited to:

  • 90 days from purchase
  • Replacement or refund at our option
  • Original purchaser only

12.2 DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR PRODUCTS AND WEBSITE ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • Merchantability - No guarantee products are suitable for your purpose
  • Fitness for particular purpose - No guarantee products will meet your specific needs
  • Non-infringement - No guarantee products don't infringe third-party rights
  • Accuracy - No guarantee website information is complete or error-free
  • Availability - No guarantee website will be uninterrupted or error-free
  • Security - No guarantee website is secure from viruses or hacking

We do not warrant:

  • Specific results from using products
  • Weight loss or health improvements
  • Products will work for everyone
  • Products are suitable for all medical conditions

Some jurisdictions do not allow disclaimer of implied warranties, so some of these disclaimers may not apply to you.

13. LIMITATION OF LIABILITY

13.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Our total liability to you for any claim arising from:

  • Use of products
  • Use of website
  • These Terms
  • Any other matter

SHALL NOT EXCEED the amount you paid for products in the six (6) months prior to the claim, or $100, whichever is greater.

13.2 Excluded Damages

WE ARE NOT LIABLE FOR:

Indirect damages:

  • Loss of profits
  • Loss of revenue
  • Loss of data
  • Loss of opportunity
  • Reputational harm

Consequential damages:

  • Cost of substitute products
  • Cost of downtime
  • Business interruption

Incidental damages:

  • Shipping costs
  • Installation costs
  • Training costs

Punitive damages:

  • Exemplary damages
  • Enhanced damages

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.3 Basis of the Bargain

These limitations reflect the allocation of risk between us.

The pricing of our products reflects these limitations. Without these limitations, our products would cost significantly more.

13.4 State Law Variations

Some states do not allow limitation of incidental or consequential damages, so these limitations may not apply to you.

You may have additional rights that vary by state.

14. INDEMNIFICATION

14.1 Your Agreement to Indemnify

You agree to defend, indemnify, and hold harmless PatchCo, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:

  • Your use of our products
  • Your use of our website
  • Your violation of these Terms
  • Your violation of any rights of others
  • Your submitted content (reviews, testimonials, etc.)
  • Your fraudulent or illegal activities
  • Your negligence or willful misconduct

14.2 Defense of Claims

If a claim is made:

  • We will notify you promptly
  • You will cooperate with our defense
  • We may participate in defense at our expense
  • You may not settle without our written consent

15. DISPUTE RESOLUTION

15.1 Informal Resolution

Before filing a claim, you agree to:

  • Contact us at legal@patchco.com
  • Describe the dispute in detail
  • Provide supporting documentation
  • Allow 30 days for us to resolve

Most disputes can be resolved informally. This saves time and money for both parties.

15.2 Binding Arbitration

If informal resolution fails, disputes will be resolved by binding arbitration, NOT in court.

Arbitration terms:

  • Governed by Federal Arbitration Act
  • Conducted by American Arbitration Association (AAA)
  • AAA Consumer Arbitration Rules apply
  • One arbitrator appointed per AAA rules
  • Arbitration conducted in [Your State/City]
  • Arbitrator's decision is final and binding

What this means:

  • No jury trial
  • No class action lawsuits
  • Limited discovery
  • Limited appeal rights
  • Arbitrator's decision is enforceable in court

15.3 Exceptions to Arbitration

The following may be brought in court:

  • Small claims court cases (under $10,000)
  • Intellectual property disputes
  • Injunctive relief requests
  • Cases where arbitration is prohibited by law

15.4 Class Action Waiver

YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTION LAWSUITS.

All disputes must be brought individually, not as:

  • Class actions
  • Collective actions
  • Representative actions
  • Consolidated actions

If class action waiver is unenforceable, the arbitration agreement does not apply.

15.5 Arbitration Costs

We will pay:

  • AAA filing fees
  • Arbitrator fees
  • Administrative costs

You will pay:

  • Your attorney fees (unless arbitrator awards them)
  • Your costs to participate (travel, time off, etc.)

If you cannot afford fees, we may pay your share. Contact us.

15.6 30-Day Right to Opt Out

You may opt out of arbitration within 30 days of first accepting these Terms.

To opt out:

  • Email: legal@patchco.com
  • Subject: Arbitration Opt-Out
  • Include: Full name, address, date of first purchase

If you opt out:

  • This arbitration provision does not apply to you
  • Other Terms still apply
  • Disputes resolved in court per Section 15.7

15.7 Governing Law and Jurisdiction

If arbitration does not apply (opted out or unenforceable):

Governing Law:

  • These Terms are governed by the laws of [Your State]
  • Federal law applies where applicable
  • Without regard to conflict of law principles

Jurisdiction:

  • Exclusive jurisdiction in state and federal courts of [Your County, State]
  • You consent to personal jurisdiction in these courts
  • You waive any objection to venue

16. TERMINATION

16.1 Termination by You

You may terminate your relationship with us at any time by:

  • Ceasing to use our website
  • Closing your account
  • Canceling subscriptions

16.2 Termination by Us

We may terminate your access immediately without notice for:

  • Violation of these Terms
  • Fraudulent activity
  • Abusive behavior toward staff
  • Chargebacks or payment disputes
  • Any reason at our sole discretion

16.3 Effect of Termination

Upon termination:

  • Your right to use the website immediately ceases
  • Pending orders may be cancelled
  • Refunds processed per our Return Policy
  • Subscriptions cancelled (no future charges)
  • Outstanding amounts remain due

Provisions that should survive termination will survive:

  • Intellectual property rights
  • Disclaimers and limitations of liability
  • Indemnification
  • Dispute resolution
  • Any amounts owed

17. MISCELLANEOUS PROVISIONS

17.1 Entire Agreement

These Terms, together with:

  • Privacy Policy
  • Shipping Policy
  • Return Policy

Constitute the entire agreement between you and PatchCo.

These Terms supersede all prior agreements, understandings, and communications.

17.2 Amendments

We may modify these Terms at any time.

When we modify:

  • We will update the "Last Updated" date
  • We will post the new Terms on this page
  • Material changes will be communicated via email or website notice

Continued use after changes constitutes acceptance.

If you don't agree to changes, stop using our website and contact us to close your account.

17.3 Severability

If any provision of these Terms is found invalid or unenforceable:

  • That provision will be modified to make it enforceable
  • Or deleted if modification is not possible
  • Remaining provisions remain in full effect
  • Invalid provision replaced with valid provision that reflects our intent

17.4 Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

A waiver of one violation is not a waiver of future violations.

All waivers must be in writing and signed by authorized representative.

17.5 Assignment

You may not assign these Terms without our written consent.

We may assign these Terms:

  • To affiliates or subsidiaries
  • In connection with merger, acquisition, or sale of assets
  • To any third party at our discretion

17.6 Force Majeure

We are not liable for failure to perform due to circumstances beyond our control, including:

  • Natural disasters (hurricanes, earthquakes, floods)
  • Acts of war or terrorism
  • Labor strikes
  • Government actions
  • Pandemics or epidemics
  • Internet or power outages
  • Supplier failures

17.7 Relationship of Parties

Nothing in these Terms creates:

  • Partnership between you and PatchCo
  • Joint venture
  • Agency relationship
  • Employment relationship
  • Franchise relationship

You are an independent user of our products and services.

17.8 Third-Party Rights

These Terms are for the benefit of you and PatchCo only.

No third party has rights to enforce these Terms.

17.9 Notices

Notices to you:

  • Will be sent to email address you provided
  • Or posted on website
  • Or mailed to shipping address on file

Notices to us:

  • Email: legal@patchco.com
  • Mail: PatchCo Legal Department, [Your Address]

Notices are effective when sent.

17.10 Headings

Section headings are for convenience only and do not affect interpretation.

17.11 Language

These Terms are in English.

Any translation is for convenience only. English version controls in case of conflict.

18. CONTACT INFORMATION

Questions about these Terms?

Legal Department:

  • Email: legal@patchco.com
  • Mail: PatchCo Legal Department, [Your Business Address], [City, State ZIP]

Customer Service (non-legal questions):

  • Email: support@patchco.com
  • Hours: Monday-Friday 9 AM - 6 PM EST, Saturday 10 AM - 4 PM EST

19. STATE-SPECIFIC PROVISIONS

19.1 California Residents

Proposition 65 Warning: [Include if applicable based on your product ingredients]

California Civil Code Section 1789.3: You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs:

  • Mail: 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834
  • Phone: (916) 445-1254 or (800) 952-5210

19.2 New York Residents

New York residents are entitled to the following consumer protection information:

You may obtain information about our sales practices by contacting the New York Department of State Division of Consumer Protection at (800) 697-1220.

19.3 New Jersey Residents

New Jersey residents: Nothing in these Terms waives or limits your rights under the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act.

20. ACKNOWLEDGMENT

BY USING OUR WEBSITE OR PURCHASING OUR PRODUCTS, YOU ACKNOWLEDGE THAT:

✅ You have read these Terms of Service
✅ You understand these Terms
✅ You agree to be bound by these Terms
✅ You are at least 18 years old
✅ You have the authority to enter into this agreement
✅ You understand our products are dietary supplements
✅ You understand results are not guaranteed
✅ You agree to arbitration and class action waiver
✅ You understand limitations of liability

If you do not agree, do not use our website or purchase our products.

SUMMARY OF KEY TERMS

Age: Must be 18+
Products: Dietary supplements, not FDA-evaluated, results vary
Payment: Charged at purchase, taxes may apply
Shipping: 6-13 business days, free domestic
Returns: 90-day money-back guarantee
Subscriptions: Can cancel anytime
Privacy: See Privacy Policy
Disputes: Binding arbitration, no class actions
Liability: Limited to amount paid or $100
Changes: We may modify Terms with notice

Questions? Contact legal@patchco.com

These Terms of Service are effective as of January 3, 2026

Thank you for choosing PatchCo. We appreciate your business and are committed to providing you with quality products and excellent service.